FREQUENTLY
ASKED QUESTIONS

Giggles ERP is Techno Infonet's flagship ERP software built specifically for Indian manufacturing businesses. It covers 15+ industries including Brass & Metal, Machine Tools, Plastics, Healthcare Equipment, Pharmaceutical, Construction, Printing & Packaging, Automotive, and more. It is GST-ready, Tally-integrated, and supports cloud and local deployment.

Yes, Giggles ERP is fully GST-ready. It includes automated GST calculation, multi-currency support, complete GST report generation, and seamless integration with Tally for accounting. All tax configurations are built-in and regularly updated to comply with Indian GST regulations.

Yes. Giggles ERP supports both cloud deployment (via Windows Server) and local on-premise installation. Giggles ERP Plus additionally offers a cloud-based platform with a dedicated mobile dealer app. You can choose the deployment model that best suits your business infrastructure.

Giggles ERP includes 10+ modules: Administration, CRM, Production Planning, HR & Payroll, Quality Control, Finance & GST, Material Management, Sales, Engineering & Maintenance, and more. Each module is designed to work seamlessly together for complete business management.

Giggles ERP requires: Windows Server or a well-configured Windows PC, SQL Server (Standard or Express), Windows OS 7 or above (Windows 10/11 recommended), and either a LAN connection for local use or an internet connection for cloud access. The requirements are minimal and designed to work with your existing setup.

Giggles CRM is a dedicated Customer Relationship Management solution focused on sales pipelines, lead management, follow-ups, and client communication. Giggles ERP is a comprehensive business management platform covering production, inventory, HR, finance, and more. Both can work together or independently based on your business needs.

Techno Infonet offers a comprehensive range of IT services including: ERP & CRM Software Development, Custom Software Development, Web Application Development, Mobile App Development (iOS, Android, Flutter), E-commerce Development, UI/UX Design, Software Testing (Manual, Performance, Penetration), IT Consulting, IoT Solutions, AI automation, and Cloud/Server Setup.

Yes. Custom software development is one of our core specializations. We build completely tailor-made software solutions from scratch based on your specific business requirements — from architecture and design to development, testing, deployment, and ongoing support. No two clients have the same solution.

Our mobile development team works with: Flutter (cross-platform), React Native, iOS (Swift/Objective-C), Android (Kotlin/Java), Hybrid platforms, and IoT-based mobile solutions. We recommend the best technology based on your project requirements, budget, and target audience.

Yes. All our projects include post-delivery support. We offer Annual Maintenance Contracts (AMC), dedicated support teams, bug fixes, feature enhancements, and server/hosting management. Our 92% client retention rate reflects the quality and consistency of our ongoing support services.

Yes. We design AI chatbots, voice agents, workflow automation, document processing and private LLM integrations around existing ERP, CRM and business systems. The approach depends on your data, process and the level of control required.

Yes. The delivery team works from Ahmedabad and regularly delivers software for clients across India and other countries using structured remote collaboration, documentation, staging environments and scheduled reviews.

Techno Infonet Gujarat Pvt. Ltd. was incorporated on 23 November 2004. Our head office is at A-402, Signature 2, SG Highway, Sanand-Sarkhej Road, Sarkhej, Ahmedabad, Gujarat – 382210, India. We have been operating from Ahmedabad for over 20 years.

Yes. Techno Infonet is an Ahmedabad-based software development company. The in-house team designs, builds, tests and supports custom software, ERP, CRM, AI, web and mobile applications from the Sarkhej / SG Highway office.

Techno Infonet serves clients in 15+ countries worldwide, including the USA, UK, Australia, New Zealand, Israel, South Africa, UAE, Saudi Arabia, and across Europe. We offer both offshore and onshore IT solutions, with a dedicated team for international project management and communication.

Techno Infonet has a team of 45+ creative minds and passionate professionals, including software developers, designers, QA engineers, ERP consultants, sales executives, and support specialists. All team members are in-house — we do not outsource any development work.

Techno Infonet has a 92% client retention rate. We also have a 93% job success rate on Upwork and 150% growth across all business areas. These numbers reflect our commitment to client satisfaction over project completion.

Our team is proficient in a wide range of technologies: Backend: PHP (Laravel, CodeIgniter, Core), .NET (C#, ASP.NET), Java, Node.js. Frontend: React, Angular, Vue.js, HTML/CSS/JS. Mobile: Flutter, React Native, Swift, Kotlin. Database: MySQL, SQL Server, PostgreSQL, MongoDB. We select the best-fit technology for each project.

Yes. Techno Infonet has expertise in SaaS (Software as a Service) application development — multi-tenant architectures, subscription management, cloud deployment, and scalable infrastructure. We have built SaaS platforms for various industries including healthcare, education, and manufacturing.

Yes. Our IoT development team builds connected device solutions, sensor data management systems, remote monitoring applications, and IoT-integrated mobile apps. We have completed IoT projects for manufacturing, healthcare, and smart facility management sectors.

We sign NDAs before detailed discussions, keep client source code and data under agreed access controls, and transfer intellectual property as specified in the contract. Hosting, backups and user access can be configured to match your security and compliance requirements.

You can request a free ERP demo in 3 ways: (1) Call us directly at +91 70430 88878, (2) Email sales@technoinfonet.com with your business details and preferred time, or (3) Fill out the contact form on our website. Our team will schedule a personalized demo for your specific industry — completely free, no commitment required.

We follow an Agile development methodology: (1) Requirement Analysis & Consultation, (2) System Architecture & Design, (3) Iterative Development with regular client reviews, (4) Quality Assurance & Testing, (5) Client UAT (User Acceptance Testing), (6) Deployment & Go-Live, (7) Post-launch Support & Maintenance. Regular communication is maintained throughout.

ERP implementation timelines vary based on business size and complexity. A standard Giggles ERP implementation for a mid-size manufacturing company typically takes 4-8 weeks, including data migration, user training, and go-live support. We provide a detailed project plan before starting and ensure zero disruption to your ongoing operations.

Yes. All our software implementations include comprehensive user training for your team. We provide on-site training at your location, online training sessions, training documentation, video tutorials, and ongoing support during the go-live period. Our support team remains available for any queries post-implementation.

A focused mobile app or departmental workflow can often be scoped in a few weeks, while a full ERP, CRM or multi-module business system takes longer because of process mapping, integrations and user training. After the requirement review we share a realistic timeline before development starts.

We offer flexible pricing models including: Fixed Price (for well-defined projects), Time & Material (for evolving requirements), Dedicated Team (for ongoing development needs), and Product Licensing (for Giggles ERP/CRM). All pricing is transparent, competitive, and tailored to your budget. Contact us for a free quote.

Cost depends on scope, users, integrations, mobile/web platforms and whether you need a new system or an enhancement of an existing one. After a free consultation we share a written estimate with assumptions, so you can compare options without a vague range.

Yes. We offer a free initial consultation to understand your requirements, assess the right technology stack, and provide an honest project estimate. There is no charge for the consultation and no obligation to proceed. Call us at +91 70430 88878 or email sales@technoinfonet.com to schedule your consultation.

Yes. We sign Non-Disclosure Agreements (NDAs) before any project discussion. Client confidentiality and intellectual property protection are fundamental to our business ethics. We have strict internal data security protocols and all team members are bound by confidentiality agreements.