Techno Infonet

FAQ’s

1.  Which all services do Techno Infonet offer?

Techno Infonet, a leading IT company is outreaching services like Custom Website Design and Development Custom Web Application Development CMS Development Ecommerce Development Responsive Web Design Open Source Development Mobile Application Development iPhone Application Development Android Application Development Search Engine Optimization Social Media Marketing.

2.  Where is Techno Infonet Located?

Techno Infonet is located at FF-107, Abhishree Adroit, Mansi Circle, Vastrapur, Ahmedabad – 380015. Gujarat, India.

3.  How can I get in touch with Techno Infonet?

You can get in touch with Techno Infonet via

For Emergency Support (24*7 and 365 days a year) –  +44 20 8144 6541

4.  What kind of team does Techno Infonet have?

Techno Infonet has a hand-picked team of 45+ qualified professionals who are committed to accomplishing the project within the time frame. The team comprises of specialized Project Managers, Team Leaders, Open Source Programmers, Senior Designers and SEO who are well acquainted with up-to-the-minute technology.

5.  Which are the platforms on which Techno Infonet works?

Techno Infonet works on: HTML5/CSS3 for Web Designing PHP and PHP frameworks like Phalcon, Codeigniter, CakePHP, and Zend Open Source platforms like WordPress and Joomla E-commerce platforms like Magento, Woo Commerce, Zen Cart, X-Cart, OSCommerce, Open Cart IOS Android

6.  What kind of businesses do you work with?

Techno Infonet works with a wide range of companies [SME’s, large business houses, non-profitable organizations, B2B, B2C and more] across many business industries [technology, food, health + beauty, travel, finance, arts, fair trade, and more.]

7.  Do you have experience of working with International clients?

Techno Infonet’s clientele is spread in 15+ countries across the globe. Their major clients are from USA, Australia, South Africa, UK, Canada, Hong Kong and New Zealand.

8.  Which are the payment methods you accept?

Techno Infonet accepts payment through Wire Transfer, Credit Card and PayPal.

9.  Which pricing models does Techno Infonet follow?

Fixed Rate, Hourly Rate and Dedicated Developer based Pricing Models are the pricing models followed by Techno Infonet.

10.  What makes Techno Infonet unique?

Followings are the key reasons that makes Techno Infonet unique: We build powerful websites Emphasize on simplicity We are affordable We are friendly We only charge you when we work with you We are honest You are the boss Provide 24*7 facilities.

11.  How much experience do you have as a website development company?

Techno Infonet has 15 years of experience as a website development company in the field of IT.

1.  What are the advantages of hiring a dedicated developer?

The biggest advantage of hiring offshore dedicated developer is you get the required expertise for your project at a lower cost. Also, as the developer will be dedicated only to your project, greater productivity will be achieved and miscommunication will be avoided.

2.  While hiring a dedicated resource, how and when will I be reported about the progress of the project?

Normally the project manager will be providing you a daily report of the project via email/ by posting on Basecamp. However, if a task is bigger, we provide weekly updates on it.

3.  How do I give instructions to my dedicated developer?

You can provide instructions to your developer through a phone call, skype call/chat, posting messages on Basecamp or email which ever suits you best.

4.  I am interested in hiring a developer, how shall I proceed?

We will first require the requirements from your end. Once the requirements are crystal clear and well understood by the team, we will be providing a proposal to you will a brief of our understanding. Then when the proposal is approved and the payment is made, the developers will kick – start the project. For quick response, please share your requirements at sales@technoinfonet.com

5.  Is it possible to have a test period on an Offshore team?

Yes, you can hire your offshore team for a pilot project or a small piece of the bigger project to check their efficiency. If you are happy with their performance and quality, you can hire them for your project.

6.  The difference in the time zone, is that a problem?

If the development team is from another part of the world, the difference in time zones is natural. However, if we fix a particular time for online meetings this problem can be solved.

7.  What kind of facilities and equipment’s does the hired developer have? Is your internet connection working fast?

Our workstation is well furnished with the following amenities: Advanced servers with ample of backup solutions Powerful Hosting Servers with top hosting provider for staging access High configuration computer systems MAC devices for development of iPhone and iPad App Tablets and Smartphone for testing State-of-the-art devices for project implementation & management Backup of power supply Lightning speed internet facility 24*7 CCTV surveillance High-end virus and malware protection for all systems Biometric system for authorized entries

8.  Will my hired developer be able to communicate in English?

All our developers are fluent in English so you won’t face any issues in terms of language or communication.

9.  Is the pricing for the developers different based on their skills?

Yes, we have different rates/prices for the developers depending on their experience and skills. Please send us your contact information and we shall forward the details to you.

10.  How can I assure that the developer assigned for my project is proficient enough?

On request, we can provide the resume of all the developers who will be working with you on your project keeping their contact information hidden.

11.  If not satisfied, will you change my developer on request?

Firstly, we will assign the developers having the expertise to work on the requirements of the project. However, if at any stage of the project you feel that the developer is not efficient we shall discuss the reasons with the developer and we feel we shall change him/her.

12.  If required, can I hire more developers at the later stage of the project?

Yes, you can hire more developers if you wish to at any stage of the project.

13.  Once the advance payment is done, how much time will take to initiate the project?

Once the payment is made from your end, the team will start their work within 2 to 3 working days.

1.  How can I review your work samples?

Simple and easy. We welcome you to have a look at our portfolio and then you can contact us and we will show you our recent projects too!

2.  How long does it take to build websites?

The amount of time required to develop a website/web application varies from project to project based on the project scope. Once we review the requirement, we shall give you a complete breakdown of the time required to complete the project.

3.  What do you expect from your clients?

During the start of the project we expect a brief about the requirements from our clients. Once the project has started we expect timely responses from them as to deliver the project on time without any delay.

4.  Do you test the websites/applications thoroughly before submitting it to the clients?

We have a team of certified quality analysts who checks the websites/applications thoroughly using different methods of testing like Manual, Regression, Security, Automation etc.

5.  Can I review my website during the process?

We follow an Agile Development Process in which we keep our clients updated about the progress of their website so that they can check their website and suggest changes at any time. For large projects, we set up a demo every time a milestone is achieved.

6.  With whom will I have to work during my project?

You will be communicating with a Dedicated Project Manager who is well experienced to answer all your queries.

7.  Will you provide templates for design?

We will be providing 2 design layouts for your custom designed website and will have your feedback on the same. Based on your feedback the final design layout design will be prepared.

8.  Which tools do you use for project management?

We use Basecamp for the Project Management so that it becomes easy for us and our clients to communicate and track the progress of the Project.

9.  Will my website work fine on mobile devices?

Our designers are well – versed with the current trends and technologies and understands the importance of having a mobile-friendly website for our customers. Hence, all the websites designed and developed are mobile friendly in nature and passes the Google Mobile-Friendly Test with flying colours.

10.  Can you design a Logo?

We do logo designing keeping all the business requirements and trends of client’s industry in mind.

11.  Are you comfortable signing a Non-Disclosure Agreement?

Yes, we do sign Non-Disclosure Agreements to keep our business relationship transparent, safe and organized. We also provide white label partnership.

12.  Do you provide hosting?

Yes, we does provide hosting services.

13.  Can I try your services before hiring you for a bigger Project?

Yes, you can try our services by assigning any pilot project. We will perform the pilot project at a minimal cost and if you are happy with our quality and performance you can hire us for a bigger project.

14.  Do you provide Technical Support and maintenance?

Yes, you can try our services by assigning any pilot project. We will perform the pilot project at a minimal cost and if you are happy with our quality and performance you can hire us for a bigger project.

15.  How does web development process work?

The complete web development process works as follows: We provide 2 templates to the client for the review. Based on the client’s feedback the final layout and the inner pages are designed. Once the design is ready the development process starts.  We give a demo on completion of every milestone to keep the customer aware of the progress. Once the development is over and all the milestones are achieved the website is passed to the quality assurance team for quality check. Based on their feedback changes are made and then the website is made live for the customer to check The user's requirements are first analysed. After the analysis process, the design process starts.

16.  What if I want upgrades in the future or changes to a web project that has been developed by you or another agency?

We provide support for the change requests on an hourly basis. So if you need any changes in the web project, we shall review them and give a proper timeframe for the same. Once the time frame is approved we will get the changes sorted.

17.  Can you provide references of your clients?

You can refer our testimonials page to check what our clients have to say about us. Also, on request, we do provide our client’s details so that they can share their experience of working with Techno Infonet.

18.  How can I ensure that my website is in the first few entries on Google?

We do provide SEO services as a separate project which will help in getting your website in the first few entries of Google.